Even in 2025, people still call businesses.
Whether it’s to inquire about services, request support, or place an order, a phone call remains a vital touchpoint for customers.
In fact, for many industries, the telephone is often the first real interaction customers have with your brand.
This makes the experience of being on hold more critical than ever.
Silence during this waiting period can frustrate callers and lead to lost opportunities.
But with well-selected music and professional voice overs, you can turn hold time into a positive, brand-building moment.
Music on hold is more than just filler; it’s a vital tool for retaining callers, reducing perceived wait times, and reinforcing your brand image.
Studies show that callers are more likely to stay on the line if they hear music or informative messages.
Silence, by contrast, increases the likelihood of hang-ups and leaves a poor impression.
With carefully selected music on hold and voice greeting messages you can:
Different industries require different approaches to music on hold to align with their audience and brand tone.
Here are five top music genres tailored to specific industries:
You can find all these genres on our website and listen to every track we have available.
While AI is making strides in many areas, there’s no substitute for the warmth, clarity, and relatability of a professional human voice over.
Human voice overs add a personal touch that helps build trust and connection with your audience.
A skilled voice over actor can articulate your voice greeting message with the perfect tone, whether it’s friendly, informative, or authoritative, ensuring your callers feel valued and informed.
Don’t let silence cost you customers or tarnish your brand.
Upgrade your voice greeting message experience with our music on hold services, featuring royalty-free hold music tracks and real human voice overs tailored to your industry.
Ready to keep your callers engaged?
When was the last time you truly paid attention to the messages playing while you were on hold during a phone call? If you're like most people, it's probably been a while. But for businesses, those moments of waiting on hold can be an opportunity to engage customers, convey important information, and reinforce brand identity.
When it comes to creating a professional, welcoming atmosphere for your customers, on hold music plays a surprisingly important role. But before you press play on that favorite playlist or classical song, there are some legal considerations to keep in mind.
Have you been looking for a way to grow your business and boost sales? Something you may not have thought of yet is translating your phone greetings into another language, like Spanish! Using voice over translation to offer your phone greeting in another language can help bring you customers that were previously out of reach. Plus, catering to speakers of other languages boosts customer trust and loyalty to your brand.